| Service | Estimated Delivery | Cost |
| Standard Shipping | 5–7 Business Days | [Insert Price] (Free over $[Insert Amount]) |
| Express Shipping | 2–3 Business Days | [Insert Price] |
| International | 10–15 Business Days | Calculated at Checkout |
Processing Time: Orders are typically processed and dispatched within 24–48 hours (excluding weekends and public holidays).
Tracking Your Order: Once your order ships, you will receive an email with a tracking link. You can also track your package via the “Order History” section in your Luitlanes account.
Address Changes: We can only update shipping addresses within 1 hour of order placement. Please double-check your details at checkout!
Undelivered Packages: If a package is returned to us due to an incorrect address, a redelivery fee may apply.
At Luitlanes, we want you to love what you ordered. If it’s not a perfect match, here is how we can help.
Return Window: Items must be returned within 30 days of the delivery date.
Item Condition: To be eligible for a return, items must be unworn, unwashed, and in their original packaging with all tags attached.
Non-Returnable Items: Final sale items, [Insert specific items like jewelry/perishables], and gift cards cannot be returned.
Visit our Returns Portal [Insert Link] or email us at [Insert Email Address].
Provide your Order Number and the reason for the return.
Pack your items securely and attach the provided return label.
Refunds: Once we receive and inspect your return, your refund will be processed back to your original payment method within 5–10 business days.
Exchanges: We offer free exchanges for different sizes (subject to availability). If you’d like a different style, please return the original item for a refund and place a new order.
Orders can be canceled within 30 minutes of placement. After this window, the order has likely entered our fulfillment process and cannot be stopped.
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and other options like Apple Pay/Google Pay
We are so sorry! Please email luitlanes@gmail.com within 48 hours of delivery with photos of the damage and your order number. We will send a replacement immediately.
“We strive to use recycled packaging and ethically sourced materials wherever possible.”
Click “Forgot Password” on the login page, and we will send a reset link to your registered email address.
We’re here for you!
Email: luitlanes@gmail.com
Live Chat: 24×7
Phone: +91 90858 56400
Free Shipping and 100 days free returns within NZ